VACANCIES
UAG Investments prides itself on recruiting individuals
who are knowledgeable in their field but most importantly
who are passionate about what they do.
- Overview of Job Requirements
Lead, direct and manage the day to day running of the hotel operations for both Hilton Hotel Windhoek and Hilton Garden Inn Windhoek.
Manage ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
Prepare budgets,
Overview of Job Requirement
Oversee housekeeping operations
Oversee Laundry Operations
Evaluate Guest satisfaction levels
Operate within departmental budgets through effective stock and cost controls and well managed schedules
Manage the conferencing Audio-Visual team and equipment.
Monitoring system performance, IT system operations and storage utilization.
Installation and configuration of new software and hardware, including the server network, devices and firewalls.
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Assist in recruitment processes.
Coordinating the induction and onboarding of new employees
Drafting of employment contracts, disciplinary notices and any other related HR administration.
•Assist in managing the day-to-day activities of the Food and Beverage Department to ensure improved productivity, food quality, service, and creativity.
•Assist in overseeing the functions of the administration and planning of the Food & Beverage Department to meet the daily needs of the operation.
✓Lead, direct and manage all hotel operations.
✓Tour and visually inspect property on a daily basis.
✓Manage ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
✓Prepare budgets, forecast and strategic plans to ensure financial profitability and operational excellence..
• Achieve positive outcomes from Guest queries in a timely and efficient manner
• Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
• Ensure that both the Front Office Manager and Front Office Shift Leader are kept fully aware of any relevant feedback from guests and, or, other departments
•Welcome guests and ascertain their dining needs
•Seat guests and manage the seating chart
•Monitor restaurant activity to determine seating and dining flow
•Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
• Review the daily intake of products into the hotel and ensure accurate pricing and quantity of goods received
• Control the stores by ensuring accuracy of inventory and stock control and the pricing of good received
• Manage cost reporting
• Supervise storekeepers and receiving clerk
•Understand the telephone operator board or PBX switchboard operations
•Provides information about hotel services to guests
•Answers incoming calls and places outgoing calls.